F11 Bet Terms & Conditions — What You Need to Know Before You Play

By using the F11 Bet website and app, you are deemed to have automatically accepted these Terms & Conditions. This agreement takes effect the moment you access the site, create an account, or use any of our services.

F11 Bet An internationally licensed online gaming platform. While services are provided in Bengali for users in Bangladesh, the platform operates under international laws and regulations.

These terms and conditions have been written in Bengali for user convenience. In the event of a legal dispute, the English version shall be considered final.

Each individual may only One open an F11 Bet account. If a single person is found to hold multiple accounts, all of them will be closed and any funds held may be forfeited.

What You Need to Provide at Registration

• Full legal name (must match your National ID)
• An active mobile number — used for OTP verification
• Date of birth — for age verification purposes
• A strong password — at least 8 characters, including numbers and special symbols

KYC Verification

Identity verification (Know Your Customer) is required for withdrawals exceeding ৳5,000 or upon request by F11 Bet. The following documents are needed:

• Clear photos of both sides of your National ID card or passport
• Proof of address — utility bill or bank statement (within the last 3 months)
• Proof of payment method ownership

Deposit

The minimum deposit at F11 Bet is ৳100. Deposits can be made via bKash, Nagad, Rocket, or bank transfer. Funds are typically credited within 5 minutes. If there's a delay, please contact support.

• Deposits must always be made from a payment method registered in your own name
• Funds sent from third-party accounts will not be accepted and will be returned
• Deposits via credit card or unauthorized methods are not accepted

Withdrawal

The minimum withdrawal amount is ৳500. Withdrawal requests are typically processed within 30 minutes to 24 hours. Large withdrawals may be held pending completion of identity verification.

Withdrawals will be returned to the same payment method used for the original deposit. Withdrawals to a different method require additional verification.

All betting and gaming activity on F11 Bet is governed by specific rules. It is each user's own responsibility to read the relevant rules before selecting any game or market.

• Once a bet is confirmed, it cannot be changed or cancelled — note that the cash-out option available in some games is a separate feature
• Odds displayed on F11 Bet are final. In the event of incorrect odds being published due to a technical error, the affected bets may be voided
• F11 Bet is not responsible for disconnections during live betting — any bet that is disconnected before reaching the server will be considered void.
• Placing opposing bets on the same match (arbitrage) is prohibited

Sports Betting Special Rules

If a match is not completed, the result will be determined according to the rules of the relevant league or tournament. Results determined by the Duckworth-Lewis method for cricket matches abandoned due to rain will be considered final.

F11 Bet offers welcome bonuses, deposit bonuses, free spins, and cashback promotions from time to time. Each offer comes with its own specific terms and conditions.

• Each promotion runs for a limited time — any unused bonus will be forfeited once it expires
• The same bonus offer cannot be claimed more than once
• Bonuses may only be used on specific games or sections
• A maximum bet limit may apply when wagering with bonus funds
• F11 Bet reserves the right to modify or cancel any promotion at any time

To protect F11 Bet and all its users, the following activities are strictly prohibited:

• Account Sharing: Allowing someone else to use your account
• Bonus Abuse: Claiming bonuses using multiple accounts or false information
• Arbitrage Betting: Exploiting system errors to guarantee a profit
• Money Laundering: Using the platform for money laundering purposes
• Bots & Automation: Using automated software to place bets or play games
• Third-Party Payments: Processing transactions through another person's account rather than your own
• Match Fixing: Placing bets with prior knowledge of or influence over the outcome

F11 Bet uses internationally recognized technology to protect your personal data. Your name, mobile number, payment details, and gaming history are all stored with the highest level of security.

• All data is protected with 256-bit SSL/TLS encryption
• Payment information is processed in accordance with PCI-DSS standards
• Personal information is never shared with third parties — except where required by law

For more details, visit our Privacy Policy Read.

F11 Bet believes gaming is for entertainment — not addiction. That's why we actively provide responsible gaming tools.

• Deposit Limit: Set your own daily, weekly, or monthly limits
• Loss Limit: Your session will automatically end once you have lost a set amount
• Cooling-Off: Take a break from 1 day up to 6 months
• Self-Exclusion: Option to permanently deactivate your account

Learn more Responsible Gaming View page.

Users may close their account at any time. Any remaining balance (provided no active bonus is attached) can be withdrawn before closure.

F11 Bet may close an account for the following reasons:

• Providing false or incomplete information
• Involvement in prohibited activities
• KYC verification failure or rejection
• Direction from a legal or regulatory authority
• Extended inactivity (more than 24 months)

F11 Bet may update these terms and conditions at any time. Users will be notified of any changes via their registered mobile number or in-app notification.

Continued use of the platform after updated terms take effect will be considered your acceptance of the new terms.

For any questions or complaints, please reach out to us: support@f11bet.bet